CASE MANAGMENTREFERRAL SPECIALIST

Benefits: 401(k) Company parties Dental insurance Paid time off Job Title: Medical Scribe Location: Offices in Union, Old Bridge, Edison, Clifton, Fairfield, and Jersey City, NJ Compensation: $28.00-$30.00/hour Job Type: Full-Time Travel Required: Yes (between offices) Experience Required: Minimum 2 years Language Requirement: Bilingual in English and Spanish (Required) About Us Hess Spine and Orthopedics is a leading orthopedic and spine surgery practice dedicated to delivering high-quality care to patients with spine and extremity conditions. We offer comprehensive orthopedic, spine, and pain management services across multiple locations in New Jersey. Position Summary We are seeking an experienced Referral Specialist to support our team of physicians by sending referrals accurately. Additionally, the ideal candidate will be able to perform Case Management to help streamline processes and procedures. This is a key position that ensures smooth clinical workflow and high-quality patient care. The ideal candidate is detail-oriented, adaptable, and has a strong understanding of orthopedic and medical terminology. Responsibilities Assists to the doctor in sending referrals to our network of partners. Identifies issues within patient charts, missing information, missing documentation, and obtains/contacts correct departments to obtain. Review and organize clinical data, imaging, and lab results Assist with chart completion and ensure records are accurate and up-to-date Maintain patient confidentiality and comply with HIPAA regulations Travel between our practice locations as needed Requirements Minimum of 2 years of experience as a referral specialist/case management in an orthopedic company Fluency in both Spanish and English (written and verbal) is required Strong knowledge of medical terminology, particularly in orthopedics, spine, and pain management Proficiency in EMR systems (experience with ECLINICALWORKS EMR is a plus) Excellent written and verbal communication skills Ability to work in a fast-paced clinical environment and travel between offices as needed High school diploma or GED required; college degree preferred Why Join Us? Work in a dynamic, growing orthopedic practice with a strong reputation for clinical excellence Collaborative and supportive work environment Opportunities for professional growth and skill development