Job Description

Casework Administrator

Are you skilled in administration and want to provide excellent customer service Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment

The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!

Position: Casework Administrator

Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation period)

Hours: Full-time, 35 Hours per week (part-time working considered)

Salary: Starting salary £28,831

Contract: Permanent

Closing Date: 10:00am, 02 March 2026

Interviews: Weeks commencing 7th April and 13th April

Benefits include:

Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
Contribution to Gym membersh...

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