Caseworker

Overview

: Working under the direction of the Corps Officers, the Social Service Caseworker will serve as a compassionate and organized Social Services Coordinator, responsible for interviewing clients, providing referrals, maintaining confidential records, coordinating community programs, and representing The Salvation Army in collaborative networks and outreach efforts.

Duties:

Maintain confidentiality in all job-related matters.

Complete all documentation, including client case notes, in a timely and accurate manner and secure confidential records.

Conduct or arrange for workshops on budgeting, resources, etc.

Greet clients and provide them with the necessary forms to be assisted.

Interview clients seeking material assistance.

Maintain a database of community resources to refer clients to other locations that may help address their needs.

Make appointments for clients who need services.

Provide cli...