Job Description
• Greet customers warmly and take orders through the POS system.
• Accurately handle cash, card, or digital payments.
• Issue receipts and reconcile daily transactions.
• Maintain a clean and organized cashier station and front counter.
• Upsell menu items and answer questions about the food offerings.
• Support communication flow between the kitchen and service counters.
• Handle online orders (Toters etc.): receive, confirm, and dispatch orders promptly and accurately.
• Coordinate with the line to ensure timely preparation of online orders.
• Ensure packaging is complete, correct, and meets brand presentation standards.
• Report any cash discrepancies, system issues, or online platform problems to the Supervisor.
• Assist in restocking front-of-house supplies and materials.
EDUCATION:
High School Degree or equivalent.
EXPERIENCE:
Minimum 1 year in a cashier, customer service, or front-of-house role is preferred.
PERSONALITY TRAITS:
Friendly and welcoming / Detail-oriented / Honest and trustworthy / Calm under pressure / Able to multitask in busy periods
OTHER SKILLS (LANGUAGE, COMPUTER…):
• Arabic (fluent), basic English is a plus
• Basic Omega system knowledge
• Good communication and customer service skills
• Accurately handle cash, card, or digital payments.
• Issue receipts and reconcile daily transactions.
• Maintain a clean and organized cashier station and front counter.
• Upsell menu items and answer questions about the food offerings.
• Support communication flow between the kitchen and service counters.
• Handle online orders (Toters etc.): receive, confirm, and dispatch orders promptly and accurately.
• Coordinate with the line to ensure timely preparation of online orders.
• Ensure packaging is complete, correct, and meets brand presentation standards.
• Report any cash discrepancies, system issues, or online platform problems to the Supervisor.
• Assist in restocking front-of-house supplies and materials.
EDUCATION:
High School Degree or equivalent.
EXPERIENCE:
Minimum 1 year in a cashier, customer service, or front-of-house role is preferred.
PERSONALITY TRAITS:
Friendly and welcoming / Detail-oriented / Honest and trustworthy / Calm under pressure / Able to multitask in busy periods
OTHER SKILLS (LANGUAGE, COMPUTER…):
• Arabic (fluent), basic English is a plus
• Basic Omega system knowledge
• Good communication and customer service skills
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