Casino Coordinator - Ontario / Canada

As Casino Coordinator, you will be responsible for overseeing the game lobby and content for our Canadian market focus brand. You will collaborate with cross-functional teams, including CRM, marketing, operations and brand management, to drive casino strategy, enhance user experience, and ensure the successful delivery of engaging and profitable casino promotions and campaigns. Your expertise in the iGaming industry, marketing tactics, and player preferences will be critical in driving customer satisfaction and revenue growth.

Tasks

• Gather data related to player or specific product activity.


• Assist in preparing reports for further development of the brand strategy


• Be a point of contact for escalations from Customer Support, other brand departments and brand managers, and take the required business decisions on individual cases.


• Monitor of our key user experience flows, issue/bug escalation and follow-up until resolut...