Job Description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

CAT Repair Solution Site Auto Appraiser

PRIMARY PURPOSE: To inspect, identify, and evaluate auto vehicles involved in a loss.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Appraises and determines costs of repairs to damaged vehicle in the field; determines repair versus replace and parts utilization.
  • Evaluates and determines if the vehicle is repairable or salvageable based on industry standard estimating software.
  • Travels to inspection locations to appraise vehicles in the field.
  • Prepares estimates using estimating software.
  • Works directly with auto repair facilities to determinate supplemental repair processing and provides a supplemental estimate.

    • ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Travel up to 75% as required.
  • Greeting Customer and Explaining the Scan Estimating and Repair Process
  • Triage vehicle (Photo's Upload, Damage Part, Related Paint Damage and Prior Damage
  • Manually inspect vehicles that do not qualify for Scanning
  • Assist Tech Scanner with Vehicle Scanning (Drive vehicle into scanner and return vehicle to customer)
  • Soft sell repair process and explain the program benefits
  • Off-season requirement, support local appraiser coverage, desk review and quality assurance team

    • QUALIFICATIONS

    Education & Licensing
    High school diploma or GED required. Licenses as required by state guidelines.

    Experience

    Three (3) years of related experience to include at least one (1) year of appraisal experience or equivalent combination of education and experience required.

    Skills & Knowledge

  • Strong knowledge of automobiles
  • Ability to understand and utilize appraisal software
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiating skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

    • WORK ENVIRONMENT

    When applicable and appropriate, consideration will be given to reasonable accommodations.

    Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

    Physical: Must be able to stand and/or walk for long periods of time; must be able to kneel, squat, or bend; must be able to work outdoors in hot and/or cold weather conditions; have the ability to climb, crawl, stoop, kneel, reach/work overhead; be able to lift/carry up to 50 pounds; be able to push/pull up to 100 pounds; be able to drive up to 4 hours per day; and must have continual use of manual dexterity

    Auditory/Visual: Hearing, vision and talking

    The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

    Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

    If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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