Job Description

YOUR IMPACT - YOUR ROLE
As our Category Lead for Vertical Services, you will be responsible for scaling Helpling Singapore's non-cleaning service categories and transforming them into a key growth engine. You will drive category strategy, strengthen operational excellence, and build a high-performing ecosystem of partners and service providers.
You'll work across strategy, partner management, operations, and product enablement - ensuring service quality, profitability, utilisation, and customer satisfaction. This role is ideal for someone who enjoys building, optimising, and scaling business functions from the ground up, especially in a fast-moving environment.
WHAT YOU WILL DO:
Category Strategy & Development
Co-define and execute growth strategy for vertical services aligned with business goals
Evaluate existing services to identify opportunities for enhancement, growth, or repositioning
Develop a sustainable roadmap for category expansion, profitability, and ser...

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