Job Description

A leading IT services company in Toronto seeks a strategic Delivery Lead for its Service Delivery team focused on CCaaS. This hybrid role demands expertise in implementing large-scale initiatives alongside strong leadership and communication skills. Responsibilities include overseeing deliverables, stakeholder collaboration, and risk management, ensuring compliance and operational readiness. The ideal candidate has a robust track record in Contact Center technology, project management, and a solid technical foundation. Join us in fostering an inclusive workplace and driving innovation.
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