CCC Monitoring Analyst & Client Support (Control & Command Center)

Khazna was founded in 2012 and has grown rapidly into becoming the leading and trusted wholesale Data Center provider in the Middle East and North Africa region. Through our Data Centers, we provide industry benchmark levels of power supply and cooling services to better serve the growing need for data center operations in the UAE and wider region.

We are seeking a CCC Monitoring Analyst & Client Support , a centralized role within the Command & Control Center (CCC) – Service Desk & Monitoring. This role is responsible for real-time monitoring of critical data center infrastructure (Mechanical, Electrical, and Plumbing – MEP), ensuring performance, availability, and rapid detection of anomalies. It serves as the first line of response for system alerts, security events, and customer queries, providing 24/7 incident escalation and client support.

This role is primarily focused on data center MEP infrastructure monitoring and has no IT service management s...