Job Description

Job Overview

Mitie, the UK's leading facilities management and professional services company, is expanding our M&S Security Operations Centre and we're looking for dedicated individuals to join our team.


No prior experience is required for this role, as we offer comprehensive on-the-job training. This includes a fully funded CCTV SIA licence to ensure you have the skills needed to excel in your position.


We're looking for candidates who are:

  • Excellent communicators with a professional telephone manner

  • Computer literate with the ability to adapt to new systems

  • Reliable, proactive, and customer-focused

    • If you're ready to start a rewarding career in a dynamic environment, we want to hear from you!

    Main Duties

  • Monitor CCTV footage to identify and respond to criminal behaviour within M&S stores

  • Offer phone support to M&S store colleagues, assisting with security-related matte...

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