Job Description

Key Duties and Responsibilities

Surveillance and Monitoring: Constantly watching multiple screens to detect potential incidents, security breaches, or safety hazards.

Incident Response: Responding to emergencies, alerting on-site security or police, and providing real-time information.

System Operation & Maintenance: Operating CCTV cameras (including PTZ controls), ensuring recording systems are functional, and reporting technical malfunctions.

Recording and Evidence Management: Securing, storing, and managing footage in compliance with data protection laws and company policies.

Reporting and Documentation: Maintaining accurate logs of daily activity and creating detailed reports of incidents for investigations or court evidence.

Safety Oversight: Safeguarding staff, particularly those working alone or in high-risk areas.

Support & Troubleshooting: Provide first-line technical assistance to employees (phone, email, in-person) for hardwar...

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