Cellcom Customer Experience Specialist (Marinette, WI)

Joining Cellcom:

Cellcom is an innovative wireless company that operates its own regional network to provide service for its customer base throughout Wisconsin and Upper Michigan. The company is respected for its long-standing reputation of delivering extraordinary customer care and being a strong community partner. As a subsidiary of Nsight, Cellcom is part of a family of companies offering complete telecommunications services.

What you'll be doing:

The Customer Experience Specialist is our resident expert, providing education and offering comprehensive guidance and assistance to enhance our customers' mobile experience. In this role, the Customer Experience Specialist will navigate the intricate world of technology with our customers by setting up and providing on-going education and support for devices, troubleshooting, network support, and data transfers.Additionally, the Customer Experience Specialist collaborates with the entire team to foster ...