Central Operations Manager

The Central Operations Manager plays a hands-on role in improving and scaling post-sales operations across Deployment, Customer Success, and Support. This position focuses on solving complex operational problems, building scalable workflows, and supporting teams through process design and data-driven insights.

This role is ideal for someone who combines analytical curiosity with structured execution and thrives in fast-changing environments. You'll help Mews accelerate onboarding, improve efficiency, and strengthen the customer journey by building systems that scale — while learning to influence and deliver across multiple stakeholders and regions.

Your mission, should you choose to accept it

Operational Design & Problem Solving

• Identify inefficiencies and pain points across post-sales workflows and propose actionable, data-backed solutions.

• Map and document processes, translating ambiguity into clear, scalable frameworks.

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