Central Operations Support Executive, External Fulfilment

The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stakeholder management, within and outside of Amazon, rolling out new processes, and running central control centers. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with the ability to scrutinize details and foresee the implications of the data. This team supports inbound and outbound operations via voice and non‑voice channels. The candidate must be ready to work on weekends and in shifts.

• Remotely monitor the efficient functioning of the assigned sites via outbound calls, emails, and coordination with field executiv...