Central Operations Support Executive, External Fulfilment

Central Operations Support Executive, External Fulfilment

Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stakeholder management within and outside of Amazon, rolling out new processes, and running central control centers. The role requires a candidate who has a larger picture of customer experience in mind and a high willingness to take ownership. The candidate must be skilled at identifying patterns and disruptions, scrutinizing details, and foreseeing the implications of data.

Key Job Responsibilities

• Remotely monitor efficient functioning of assigned sites via outbound calls, emails, and coordination with field executives.
• Liaise between field executives, sellers, and internal/external agencies for efficient and timely execution of operations.
• Train and direct sellers for execution and adher...