Job Description

The Role


As a Centre Manager for our BK Swim Clyde North, you will be accountable for the overall success of their business unit, meeting or exceeding financial budgets and KPIs set out in the annual plans and business budgets. The Centre manager drives a safe, inclusive and positive culture of sales, service and operational excellence through strategic planning and staff training.

Key accountabilities

  • Achieving or exceeding the centres operational and financial budgets through effective strong member growth and careful cost control

  • Maximising profitability and setting/meeting sales targets including motivating staff to contribute effectively

  • Delivery of sales training and ongoing sales coaching/mentoring of all centre staff

  • Recruiting, training, supervising and appraising staff

  • Resolving customer/parent queries and complaints with a service first attitude

  • Coordina...

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