Certification Coordinator

Where Data Does More Join the Snowflake team The Certification Coordinator is responsible for supporting certification operations and exam development processes This hands-on certification coordinator role will work closely with technical experts other team members and customers to support the SnowPro Certification program The Snowflake Education Services team is fanatical about building and certifying technical champions worldwide We constantly deliver innovative learning and enablement solutions to help individuals excel at their job using the Snowflake data platform RESPONSBILITIES Manage Certification global customer support cases in Salesforce and act as the Certification point of contact for escalations Support all SnowPro customer operations including continuing education candidate experience and systems exam security and voucher distribution Support SnowPro Subject Matter Expert processes including SME benefits recruitment agreements and documentation ...