Change and Implementation Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Change and Implementation Specialist.

In this role, you will:

• Understand the business environment, customer needs and translate into business requirements while maintaining a strong understanding of industry, regulatory and customer needs and ensure appropriate solutions are developed and delivered.
• Support the programme/project with impact assessment for change requests on design, scope, time, budget or effort on programme/project plan.
• Plan and schedule project activities aligned with the project plan (agile framework) and ensure timely completion of milestones.
• Perform in-depth impact assessment of proposed changes on processes, data and systems and formally document.
• Provide accurate estimates for handling new requirements, design changes and scope.
• Follow the requirements gathering and analysis process using Agile principles and ensure all requirements are aligned to business outcomes and have suitable benefits associated with it.
• Escalate all risks associated with project plan and document them in a timely fashion (Understanding of RAID log).

To be successful, you will:

• Candidate must have well rounded knowledge of Low Code No Code technologies (Blue Prism/Power Platform) and must be adept in Agile way of delivering LCNC projects.
• Plans, mobilizes, and directs end to end delivery of a single automation project or workstream of a larger project/programme, proactively balancing scope, schedule, budget, risks, outcomes & benefits.  
• Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk.  
• Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Change Methodology Frameworks. Identifies and intervenes where there is slippage and variance from plan.  
• Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues & maintain appropriate project relevant documents.
• Manage the day-to-day activity of Citizen Development program which includes promotion/adoption of LCNC & other required Orchestration activities.

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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