Change Coordinator

Job Title: Change Coordinator - Code Upgrade & Change Management

Department: Engineering and Operations

Location: Mumbai

Reporting: Manager - Enterprise Network Operations

Job Type: Full Time

Shift: US Shift Hours

• ROLE

• The Change Coordinator is responsible for managing and overseeing all customer-related changes within the GOC team, with a primary focus on code upgrades and adherence to internal change management processes.
• This role ensures that all change activities are planned, documented, reviewed, and coordinated in compliance with both customer governance standards, customer availability and NTTGN internal change policies, NOCCP101.
• The Change Coordinator serves as the central point of contact for change control, code upgrade scheduling, Vendor maintenance, GOC-initiated Maintenance, and CAB participation, ensuring operationa...