Job Description
Responsibilities
Change Strategy & Planning:
•Develop and implement comprehensive change management strategies aligned with project objectives.
•Conduct impact assessments and readiness evaluations to identify potential risks and mitigation plans.
Stakeholder Engagement:
•Act as a trusted advisor to senior leadership on change management best practices
•Build strong relationships with key stakeholders to ensure alignment and buy-in for change initiatives.
•Develop a stakeholder engagement plan and ensure key stakeholders are informed and involved in the change.
Communication & Training:
•Design and execute communication plans to articulate the vision, benefits, and progress of change programs.
•Collaborate with Learning & Development teams to create training materials and deliver sessions.
Change Adoption & Measurement:
•Monitor adoption rates and track KPIs to measure the effectiveness of change initiatives.
•Work with change champions to provide end users support during the project and after go-live.
Experience – 8-10 years as Change Management lead for IT transformation programs.
Skill Set:
•Strong understand of change management frameworks. PROSCI certification is highly preferred.
•Excellent communication, facilitation, and stakeholder management skills.
•Ability to work in multi-cultural, dynamic and matrix project environment.
•Sensitive to cultural nuances of different geographical regions, communication and learning styles.
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