Change Management & Communication Manager

Duties and responsibilities

The Change Management & Communications Manager is accountable for driving successful adoption of finance transformation initiatives by delivering structured change impact assessments, targeted communications, and adoption strategies. The role ensures that impacts to people, process, technology, controls, and service delivery are clearly assessed, communicated, and effectively embedded into Finance Services operations.

This is a hands-on execution role, partnering with Finance Operations, Process Governance, IT, Automation, and Business Stakeholders to translate change impacts into actionable plans that enable readiness, minimize disruption, and sustain benefits.

Change Impact Assessment & Readiness (Core Accountability)

• Lead end-to-end Change Impact Assessments (CIA) for all finance initiatives, including:
• Process redesign and standardization
• ERP / system implementations (e.g., Dynam...