Job Description

Key Responsibilities

Leadership and Strategy

  • Define and implement the overall change management and training strategy for IT projects and programs supporting national government agencies and IPAs.
  • Establish standards, frameworks, and best practices for change and training activities across projects.
  • Provide leadership, guidance, and quality assurance to change management and training team members.

Change Management Oversight

  • Oversee change impact and readiness assessments for major system implementations and upgrades within government and IPA environments.
  • Ensure alignment of change activities with project timelines, government requirements, IPA operational processes, and organizational objectives.
  • Identify and manage change-related, issues, and dependencies, and recommend mitigation strategies.
  • Monitor change effectiveness and user adoption, and report outcomes to manageme...

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