Job Description

Role Overview

Ensures controlled, compliant, and risk‑assessed changes across enterprise IT environments.

Key Responsibilities

  • Manage CAB approvals and change scheduling
  • Verify change documentation and compliance
  • Support rollback of failed changes
  • Report on KPIs and change effectiveness

Required Skills & Certifications

  • ITIL 4 Specialist: Plan, Implement & Control
  • Risk and impact assessment expertise
  • Strong governance and documentation skills

Location: Abu Dhabi, UAE

Employment: Full Time

Industry: AI and IT Company

Sector: Government Entity

Contract: 1 year – extendable

Experience: 7–9 Years

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