Job Description

About this opportunity:

We are seeking a highly skilled Change Manager with expertise in ITIL processes to join our dynamic telecom team. The Change Manager will be responsible for overseeing the entire change management process, ensuring smooth transitions with minimal service disruptions. This role will focus on maintaining high standards of quality and compliance in the implementation of changes to IT/Telecom services, while working closely with technical, operational, and business teams.

Key Responsibilities:

  • Change Management Process
  • Lead the end-to-end ITIL-based change management process, ensuring all changes are efficiently handled and follow ITIL best practices.
  • Manage and assess the impact, risk, and scope of all IT service changes within the telecom environment.
  • Review and prioritize changes to minimize disruption to ongoing operations.
  • Change Advisory Board (C...

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