Job Description
- Develop and implement IT change management strategies, policies, and procedures.
- Coordinate and chair Change Advisory Board (CAB) meetings.
- Evaluate change requests for risk, impact, and resource requirements.
- Ensure all changes are properly documented, approved, scheduled, and communicated.
- Monitor and report on the progress of change implementation.
- Collaborate with IT teams, project managers, and business stakeholders or representatives, to ensure successful change deployment.
- Maintain the change schedule/calendar and ensure minimal disruption to services and avoid conflicts.
- Conduct post-implementation checks and reviews and ensure lessons learned are documented.
- Ensure compliance with ITIL best practices.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT change management or a similar role.<...
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