Job Description

  • Develop and implement IT change management strategies, policies, and procedures.
  • Coordinate and chair Change Advisory Board (CAB) meetings.
  • Evaluate change requests for risk, impact, and resource requirements.
  • Ensure all changes are properly documented, approved, scheduled, and communicated.
  • Monitor and report on the progress of change implementation.
  • Collaborate with IT teams, project managers, and business stakeholders or representatives, to ensure successful change deployment.
  • Maintain the change schedule/calendar and ensure minimal disruption to services and avoid conflicts.
  • Conduct post-implementation checks and reviews and ensure lessons learned are documented.
  • Ensure compliance with ITIL best practices.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in IT change management or a similar role.<...

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