Job Description

Job Title:  Change Manager

Location:  Pune

Experience:  7 – 10 Years

Job Type:  Contract to Hire (Hiring on Client Payroll)

Salary Range:  ₹18 – ₹20 LPA


**Please Read the JD and the Salary range and only if you fit apply for the same. Only shortlisted candidates will be contacted**

Role Overview


Our client, a leading global organization in the consulting and professional services space, is seeki-ng an experienced Change Manager to lead organizational and business transformation initiatives. This role is ideal for professionals with a strong background in non-IT change management (e.g., Finance, HR, Operations, or Customer Transformation) who can effectively partner with IT, digital, and business teams to drive cohesive transformation programs. The successful candidate will play a key role in ensuring adoption, engagement, and value realization across a diverse stakeholder landscape.

Key Responsibilities

  • Develop and implement structured change management strategies aligned with program objectives and business outcomes.
  • Lead stakeholder engagement, communication planning, and sponsorship alignment across multiple functions.
  • Design and execute targeted communication and training interventions to support adoption.
  • Conduct change impact, readiness, and risk assessments to guide implementation.
  • Integrate change activities with overall project delivery and governance frameworks.
  • Track adoption metrics, assess program effectiveness, and provide actionable recommendations to leadership.
  • Identify and mitigate potential resistance or risks impacting transformation outcomes.

Qualifications

Education:

  • Bachelor’s degree in business, HR, Organizational Development, or related discipline.
  • Preferred: MBA or master’s in management / finance for finance or customer transformation projects.

Certifications:

  • Preferred: PROSCI Change Management Certification or equivalent.
  • Other certifications like CCMP (Certified Change Management Professional) or APMG Change Management Practitioner are desirable but not mandatory.

Experience Requirements

  • 7–10 years of hands-on experience in organizational change management, business transformation, or process improvement roles.
  • Proven track record delivering non-IT change programs (Finance, HR, Shared Services, Operations, or Customer transformation).
  • Experience working in large, global organizations with matrix structures and cross-functional teams.
  • Exposure to digital or IT-enabled transformation is beneficial but not the primary focus.
  • Industry background is flexible — experience across consulting, energy, manufacturing, services, or shared services sectors will be valued.

Key Skills

  • Strong stakeholder management and communication skills across all organizational levels.
  • Ability to develop structured change plans, governance frameworks, and RACSI matrices.
  • Analytical thinking with a focus on measuring adoption, engagement, and impact.
  • Ability to coordinate multiple workstreams and align change delivery with business priorities.
  • Collaborative mindset with the capability to influence without authority.

Behavioural Competencies

  • Strategic and outcome-driven approach to transformation.
  • Empathy and resilience in managing people through change.
  • Excellent interpersonal and facilitation skills to influence diverse stakeholders.
  • Customer-centric mindset and focus on sustainable transformation success.

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