Job Description

Your missions

The Transatel Change Manager role has responsibility to ensure requested changes and version releases of applications, services and infrastructure into the live Transatel production environment are risk minimized, controlled and properly communicated both internally and to our Clients or Partners.


This is achieved by:

  • Managing the requests for Changes raised by the operational teams (creation of tickets, planning, approval, and successful change tracking

  • Ensuring minimum impact to service performance

  • Managing the end-to-end change process based on ITIL Change Management methodology and tools

  • Managing the Change Advisory Board (CAB) with relevant stakeholders

  • Managing the internal communication, and also the external communication change notes towards our Clients and Partners.

  • Acting as the single point of contact all teams’ members on the Change Management Process. communication being an impo...

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