Channel Partnerships Coordinator - US Shift

Title: Channel Partnerships Coordinator (Partner Ops)

Experience: 2–8 years

Type: Full-time

Location: Mohali (supporting US teams)

What you’ll do (day-to-day)

• Own partner program operations across ecosystems like Workato, Salesforce, Snowflake etc. (and other strategic partners as needed).
• Manage partner portals: user access, profiles, submissions, deal registration hygiene, and basic governance (who has admin, what gets updated, when).
• Run certification/accreditation tracking for internal teams (status, reminders, proof, reporting) to support partner tier requirements—build/maintain trackers and weekly progress updates.
• Coordinate partner enablement: collect internal offerings/one-pagers, maintain partner-ready collateral, and keep “what we sell + how we deliver” organized.
• Support co-sell / GTM execution: meeting notes, action items, follow-ups with partner managers/AEs, and keeping the internal team aligned.
• Track simple channel KPIs: cert counts, portal status, MDF/event tasks, partner-facing deliverables, and weekly “done/next” reporting.

What we’re looking for

• 2–8 years experience in partner operations / alliances ops / channel coordination / PMO (GTM) in a tech services, SaaS, or systems integrator environment.
• Comfortable working across stakeholders (sales, delivery, recruiting, partner teams) and driving follow-ups to closure.
• Strong Excel/Sheets + docs skills; you can build trackers that actually get used.
• Clear written communication (email + Teams/Slack updates).

Nice to have

• Experience working with partner portals (Salesforce Partner Community, vendor portals, deal reg flows).
• Basic understanding of how certifications/accreditations work in partner programs.
• Prior coordination experience with US time zones.