Job Description

Responsibilities


Join TeamViewer as a Presales Solutions Engineer in our EMEA Channel Solutions Engineering team and support our growing Partner & Channel ecosystem across Europe. In this role, you will empower resellers, distributors, and MSPs to successfully position, design, and deliver services powered by TeamViewer ONE.

  • Deliver technical enablement for Channel Partners, including presales workshops, specialist trainings, and recurring product updates

  • Equip partner technical and sales teams to effectively position and demonstrate TeamViewer ONE

  • Create and maintain architecture guides, technical documentation, configuration notes, and integration best practices

  • Provide presales support during partner-led customer engagements, including discovery, demos, solution design, and competitive guidance

  • Assist with partner-run Proof-of-Value activities, such as environment setup, lightweight troubleshooting, and validation of success criteria

  • Participate in joint sales calls, account planning sessions, and deal strategy meetings with Channel Sales Managers

  • Support MSPs in developing scalable managed service offerings built on remote connectivity, endpoint management, automation, and DEX

  • Guide partners through onboarding, operational readiness milestones, integrations, and go‑live preparation

  • Collaborate with Channel Sales, Sales Engineering, and Partner Enablement teams to ensure consistent partner success

  • Represent partner technical feedback to Product Management and contribute to roadmap alignment

  • Attend partner events, roadshows, and industry trade shows to showcase TeamViewer ONE

  • Act as a trusted advisor to partners by translating complex technical capabilities into clear, real-world value

  • Maintain a strong understanding of competitive trends in remote connectivity, DEX, and endpoint management

    • Requirements

  • 4–7+ years of experience in presales engineering, partner engineering, channel SE roles, or similar technical consulting positions

  • Experience collaborating with European channel ecosystems such as VARs, MSPs, distributors, and system integrators

  • Familiarity with ITSM tools, remote management technologies, automation platforms, and endpoint management solutions

  • Strong understanding of solution architecture principles, integrations, and APIs

  • Ability to run discovery, deliver demos, build POV configurations, and prepare technical documentation

  • Comfort discussing IT security, automation, DEX, remote monitoring, and IT operations workflows

  • Excellent communication skills with the ability to simplify complex concepts for partner audiences

  • Strong team player who thrives in cross‑functional, distributed environments

  • Self‑starter comfortable working remotely with partners across Europe

  • Multilingual capabilities (German, English, French, etc.) are a strong advantage

    • What we offer

  • Contract location in Germany

  • High‑impact role supporting TeamViewer’s European partner ecosystem

  • Opportunity to influence partner service models, integration patterns, and regional strategy

  • Close collaboration with Channel Sales, Product Management, and Sales Engineering teams

  • Regular training opportunities and access to professional enablement resources

  • Visibility across the EMEA organization with clear development pathways

  • Participation in partner events, industry conferences, and channel-focused initiatives

  • A dynamic, international, and highly collaborative work environment

    • Apply for this Position

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