Chargeback Analyst

Job Summary: The Chargeback Analyst will be an integral part of the Payment and Risk Operations team, responsible for managing chargeback disputes, merchant disputes, reconciliation processes, and customer communication. This role requires a strong understanding of payment card risk management, with expertise in investigating transaction discrepancies, processing disputes, and maintaining compliance with industry standards. The ideal candidate will be detail-oriented, tech-savvy, and capable of making independent decisions in a fast-paced environment.

Key Responsibilities:

• Issuing Chargeback Management: Review, research, investigate, and submit outgoing chargeback disputes to processors.


• Merchant Dispute Handling:...