Job Description

A leading financial services company in the Philippines is seeking an experienced Operations Chargeback Head to oversee daily operations in dispute resolution and chargebacks. This role involves ensuring a 95% on-time delivery and maintaining acceptable chargeback ratios while leading a high-performing team. The ideal candidate will have over 5 years of experience in card operations, excellent communication skills, and a strong understanding of credit card chargeback rules. A Bachelor's degree in Business is required.
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