Job Description
Job Description: Chatbot Business Analyst & Product Owner
Position Overview: As a Chatbot Business Analyst & Product Owner, you will be responsible for analyzing business requirements to identify opportunities for chatbot applications, developing roadmaps for implementation, and ensuring the successful delivery of chatbot projects. You will work closely with stakeholders, development teams, and other business units to align chatbot solutions with strategic goals and user needs. Your role will encompass both analytical and product ownership responsibilities, with a particular focus on agile methodologies and the Kore platform.
Key Responsibilities
Position Overview: As a Chatbot Business Analyst & Product Owner, you will be responsible for analyzing business requirements to identify opportunities for chatbot applications, developing roadmaps for implementation, and ensuring the successful delivery of chatbot projects. You will work closely with stakeholders, development teams, and other business units to align chatbot solutions with strategic goals and user needs. Your role will encompass both analytical and product ownership responsibilities, with a particular focus on agile methodologies and the Kore platform.
Key Responsibilities
- Requirements Analysis:
- Collaborate with stakeholders to gather, understand, and document business requirements.
- Analyze and identify chatbot use cases and opportunities for automation and user engagement.
- Translate bus...
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