CHB Delivery Associate

As a Customs House Brokerage Delivery Associate, you will play a critical role in ensuring the smooth and compliant movement of import shipments through Customs. This position is responsible for supporting clients, carriers, and government agencies throughout the customs clearance process while maintaining exceptional service and accuracy. You will manage documentation, facilitate communication, troubleshoot release issues, and uphold regulatory compliance standards to ensure timely delivery and a seamless customer experience.

Responsibilities:

-Maintain and develop first class client relations with the clients via phone and email regarding order shipments, discrepancies, billing, deliveries, etc.
-Establish the priority on shipments to be processed
-Accurately prepare and process customs documentation for release and final accounting
-Communicate with clients, carriers, freight forwarders, and CBSA officers to facilitate smooth customs clearance
-P...