Check Cashing Analyst

Receive incoming calls and provide excellent customer service
- Handle an average of 40 calls daily
- Accurately enter or verify the customer's information in our proprietary system (LexisNexis)
- Conduct full check verification when issuer/payee is new customer
- Contact issuer to verify the check information before processing transaction
- Identify problems or issues and propose solutions to management
- Meet quality assurance requirements and other key performance metrics
**Responsibilities**
- Receive incoming calls and provide excellent customer service
- Handle an average of 40 calls daily
- Accurately enter or verify the customer's information in our proprietary system (LexisNexis)
- Conduct full check verification when issuer/payee is new customer
- Contact issuer to verify the check information before processing transaction
- Identify problems or issues and propose solutions to management
- Meet quality assurance requirements and other...