Chef de Rang (F/M/X)

Our Chef de Rang are a crucial member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Chef de Rang will be a part of the F&B Team to provide an outstanding breakfast, lunch and dinner experience in compliance with HACCP and the Hotel standards of excellence for the warmest welcome and guest centricity. 

Key Responsibilities 

• Ensure a timely, accurate and high-quality service, providing the work direction for the restaurant staff 

• Supervises wait staff, verifying that their workstations are stocked neat and orderly and ensuring that the restaurant premises, silver, glass, porcelain etc. are kept clean and in good working order 

• Ensures that the dining room is ready for guests by checking overall condition of restaurant regularly, according to HACCP and the Hotel standards and regulations 

• Provides guests with quality service by monitoring staff assignments and responsiveness 

• Greets and seats guests, making sure they receive the best-in-class service 

• Ensures readiness and compliance among all staff to gather all guest needs and to timely fulfill all their requests 

• Ensure that the food deliveries from kitchen to the guests match all the Hotel excellence standards 

• Proactively coaches effective relations between kitchen production and restaurant service 

• Reports all potential and real hazards immediately and takes action to prevent them from happening 

• Ensures that emergency procedures are enforced to provide for the security and safety of guests and employees 

• Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct is maintained by all employees in the department 

• Checks that all food and beverage sales is registered and paid for appropriately 

• Checks the restaurant reservations to be aware of VIP guests   

• Hotel School diploma 

• Minimum 2-years' experience preferably at a high-level Restaurant/Hotel in the same role 

• Flexibility, high team working and leadership 

• Curious, team player, caring about guests and employees, attention to details 

• Flexibility to work on several shifts, weekends and holidays 

• Ability to remain professional and calm in a fast-paced, high volume environment, consistently delivering impeccable and elegant service to our guests 

• Italian and English confidence are mandatory 

• Constant top-level grooming 

• Constant compliance with HACCP, Hotel’s hygiene standards, procedures and code of conduct, 

• Ability to work efficiently also under pressure 

• Legal right to work in Italy. 

• A competitive package (base salary and yearly bonus) 

• Medical Insurance, integrating Collective Labor Agreement one and extended to the family 

• Ticket Restaurant 

• Annual leave 

• ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide. 

• Learning & development: Opportunity to develop your talent and grow within your property and across the world!  

• Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.