Chief Concierge

We are seeking an accomplished, highly connected, and service-driven Chief Concierge to lead the Concierge department at a prestigious 5-star luxury hotel in Dubai.

This role is designed for a senior hospitality professional with extensive Dubai luxury market experience, exceptional leadership skills, and a deep understanding of VIP and high-end guest expectations.

As the face of personalized guest services, the Chief Concierge will oversee all concierge operations, curate bespoke experiences, manage distinguished guest requests, and maintain strong relationships with luxury partners across Dubai. You will set the benchmark for service excellence while mentoring and developing a world-class concierge team.

Key Responsibilities

• Lead, train, and manage the Concierge team, ensuring 5-star luxury service standards are consistently met
• Act as the primary point of contact for VIPs, repeat guests, celebrities, and h...