Job Description
Customer Service Advisor Role Overview
To excel in this role, you must possess the following skills:
- Communication Skills : The ability to interact with customers in a professional and respectful manner. This includes active listening, clear verbal communication, and effective problem-solving.
Customer Focus : You will need to maintain a customer-centric approach by putting their needs above all else. This involves being empathetic, understanding their concerns, and delivering solutions that meet their expectations.
Presentation Skills : The successful candidate should be able to effectively present products or services while handling customer transa...
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