Chief Customer Operations Officer

Remote Customer Service Leadership Opportunity

The ideal candidate will be responsible for driving strategic growth and fostering a productive remote team environment.

• Drive Strategic Growth:

We are seeking an experienced customer service professional to lead our customer care initiative from a distance.

• ​Manage Cross-Functional Teams:

The successful candidate will provide guidance and direction to multiple teams, promoting seamless collaboration and effective communication.

P romoting exceptional customer experiences through ongoing training, coaching, and performance evaluation. Critical thinking skills are required to drive informed decision making. Key priorities include s t r e n g t h e n i n g c u s t o m e r l y f t , while addressing escalated issues promptly. 
Other core responsibilities may also involve operational planning; talent development; employee relations ma...