Chief Customer Success Officer

Job Description: Chief Customer Success Officer (CCSO)

Company: SA Technologies Inc.

Location: Pune - Viman nagar

Reports To: CEO

Position Overview

The Chief Customer Success Officer (CCSO) is a senior executive responsible for shaping and leading the post-sales strategy for our Global Capability Center (GCC), Enterprise Solutions, and Digital Transformation clients. This role moves beyond traditional support to ensure our enterprise clients realize the full business value of their global teams and technology investments. The CCSO will drive client retention, account expansion, and operational excellence, ensuring SA Technologies remains a strategic partner delivering high-impact workforce and technology solutions.

Key Responsibilities

1. Strategic Account Leadership

• Devel...