Job Description
Chief Operating Officer at Honest Greens We are Honest Greens, an innovative, passionate and rapidly growing, fast‑casual restaurant lifestyle brand with a mission: revolutionising the restaurant industry and democratising real food. Daily, throughout our 32 restaurants across Spain and Portugal, our hundreds of staff produce delicious food from products that are ethically sourced, organic whenever possible, unprocessed, and free of artificial preservatives, additives or refined sugars. We are currently looking for a Chief Operating Officer. As a COO you will play a key role in implementing company strategies into daily operations to meet objectives, scale the business, drive efficiency and maintain the highest standards of quality and customer satisfaction across all locations. In this role you will: Lead and manage the daily operations. Analyze and oversee internal operations, establish high operational standards and identify areas for process enhancement. Collaborate with the CEO in setting and driving organisational vision, operations strategy and hiring levels. Drive growth and expansion strategies and translate them into actionable steps. Ensure high guest experience standards, oversee the implementation of the company hospitality philosophy and collaborate with marketing and other departments to maintain brand integrity. Work closely with the finance team to develop and manage budgets, forecasts and financial targets. Monitor financial performance, P&L statements and KPIs to make data‑driven decisions aimed at improving profitability and operational efficiency. Work closely with HR to ensure effective recruiting, onboarding, professional development, performance management and retention. Identify, implement and optimise technology solutions that enhance operational efficiency, customer service and data management. Analyse industry trends, market demands and competitor activity to adjust operational strategies. Skills & Qualifications: Proven experience as a COO, Operations Director or senior leader in the hospitality or restaurant industry. Experience in multi‑location operations is a plus. Strong leadership skills with the ability to motivate and guide teams toward achieving operational excellence. Ability to develop and execute operational strategies that support long‑term business growth and scalability. Strong understanding of financial management, budgeting, P&L statements and cost control. Solid grasp of data analysis and performance metrics. Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively with all levels of the organisation. Strong problem‑solving abilities to identify issues and implement effective solutions quickly and efficiently. Fluent in Spanish & English (other languages are a plus). What you need to be successful: Visionary. Ability to see the big picture while paying attention to the details. Resilient. Able to handle high‑pressure situations and navigate challenges effectively. Customer-Obsession. Passionate about delivering outstanding guest experiences and upholding brand integrity. Operational Excellence. Commitment to maintaining the highest standards of operational efficiency and quality. Benefits Free daily food in our restaurants Internal growth opportunities International, open-minded and unique team Why Join Honest Greens? We can make the impossible possible. We are rebels! We can change the world. We challenge the status quo. Family spirit. Surprise and delight. If you are a strategic thinker with a passion for hospitality, innovation and leading high‑performing teams, this is the perfect opportunity to make a significant impact. Do you want to join our REAL FOOD REVOLUTION? J-18808-Ljbffr J-18808-Ljbffr
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