Job Description

Responsibilities:


  • Oversee day-to-day operations across 8–10 departments—ensuring alignment with KIA’s mission, strategic plan, and the direction of the President/CEO and Board.

  • Lead, mentor, and manage senior leaders (Assistant COOs, CFO, Directors, and General Managers), ensuring strong delegation, performance accountability, and a healthy, stable organizational culture.

  • Translate Board and Executive Committee direction into actionable operational plans, systems, and workflows that guide organizational execution.

  • Lead the annual operational planning cycle, including the development of performance measures, departmental priorities, and organizational dashboards.

  • Oversee design, delivery, and evaluation of all programs and services, ensuring they reflect Inuit priorities, KIA values, and strategic goals.

  • Serve as the primary operational advisor to the Board of Directors and Executive Committee, provi...

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