Job Description

Senior Manager Contact Centre Operations

A seasoned contact centre professional is required to oversee the effective management of our operations.

  • Organize and coordinate team activities to ensure seamless service delivery.

The ideal candidate will have a proven track record of promoting organisational values and fostering a culture of excellence within a fast-paced contact centre environment.



  • Promote excellent customer service standards at all times
  • Foster teamwork and collaboration among staff members
  • Develop strategies for efficient workflow processes, ensuring high productivity levels are consistently met

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