Chief Technical Architect

The Chief Technical Architect (CTA) is the senior technical authority for a major account, responsible for defining and governing the technical architecture, ensuring service resilience, and acting as the trusted advisor to the customer. This role is pivotal in maintaining service uptime, resolving complex technical challenges, and aligning technology solutions with strategic business objectives. The CTA will lead technical governance, drive innovation, and ensure compliance with healthcare and regulatory standards. 

Key Responsibilities

Service Availability & Resilience

• Set and own the enterprise strategy for availability, resilience, scalability, and disaster recovery.
• Ensure platforms consistently meet uptime, performance, and resilience targets.
• Proactively identify architectural weaknesses and drive remediation before service impact.

Technical Au...