Job Description

Job Description

  • Position Overview

    • Position Title

    Circle Head - Axis Bank Branch Banking

    Department

    Axis Bank –Branch Banking

    Level/ Band

    Senior Manager / 501

    Role Summary:

  • To manage sales and business objective of the cluster, meeting or exceeding key targets
  • To ensure achievement of sales targets with optimal market coverage
  • To plan resource allocation and be responsible for financial viability of the cluster
  • To effectively lead and manage his sales team by providing them with ongoing coaching
  • To ensure that the sale behavior, sales ethics and sales practices of the sales team comply with company standards and
  • To closely work with the supervisor to design sales strategies and initiatives that will cause improvement of sales performance across
  • Organizational Relationships

    • Reports To

    State Head

    Supervises

    Cluster Managers/ Relationship Managers

  • Job Dimensions

    • Geographic Area Covered

    Circle

    Internal Stakeholders

    Training

    Product Management

    Marketing

    Branch Operations

    Distribution Operations

    External

    Channel Partner

  • Key Result Areas

    • Achieve ANP

    targets through assigned branches

    · Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for branch banking and cards vertical

    · Work collectively with the branch manager on the business strategies and implementation plans

    · Visit allocated branches regularly to supervise process and operations

    · Interact regularly with Relationship Managers to achieve required sales target

    · Training Relationship Managers in presentation & selling skills

    · Joint Sales Calls with sales team on calls on calls with high-ticket clients

    · Develop and maintain strong relationship and rapport with bank managers to ensure achieve business nos.

    Training of the sales team

    · Train the Relationship Managers and bank’s frontline staff on the products, sales technique, prospecting, objection handling and sales operation and process etc

    · To train the Relationship Managers on Presentation and Selling Skills

    · Conduct sessions on product pitching and query handling for RMs

    Monitor sales & provide support

    · Analyze the productivity of RM’s to ensure they are delivering as per expectations. Suggest the developmental changes and intervene as and when required.

    · Ensure that the high performers are suitably rewarded & kept motivated

    · Maintain and observe Company’s internal control and standards

    · Act as an escalation point for issues pertaining to policy issuance

    Arrange various contests & events for the sales team as well as the customers

    · Communicate all marketing and sales programs to bank’s frontline staff and ensure awareness and articulation

    · Fulfill the approval requirements

    · Analyze the customer response to events to judge the feasibility of the events in terms of leads generated vs. the money spent

    MIS & Reporting

    · Design and circulate business MIS and reports to various stakeholder as required

    · Analyze data cuts on Business Performance and share the findings with the supervisors

    Risk

    · Participate in risk mitigation plans, contingency planning, and business continuity

    programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

  • Skills Required

    • Technical

    · Product/Subject matter expertise

    · Team Management skills

    · Mentoring skills

    · Business perspective & planning

    · Performance Management skills

    · Finance / Insurance industry awareness

    · Interviewing skills

    · Self management

    · Problem solving skills

    · Peer level co-ordination and influencing skills

    Behavioral

    Essential

    Desired

    Interpersonal skills

    ·

    Communication skills

    ·

    Creative thinking skills

    ·

    Supervising/Leadership skills

    ·

    Teamwork Skills

    ·

    Influencing skills

    ·

    Relationship Building skills

    ·

    Decision making skills

    ·

  • Incumbent Characteristics

    • Essential

    Desired

    Qualification

    PG/ MBA

    Experience

    7 - 9 years Sales Experience

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