Job Description

Job Description:

Experience range 5 - 7 years

·      5+ years of Experience in Compute Hardware troubleshooting. (L2)

 Install, administer, and maintain hardware infrastructure.

 Diagnose and correct system issues, whether these be issues with correct operation or

performance.

 Reinstate integrity of system as quickly as possible following an outage in order to minimize

downtime.

 Triage and solve user-submitted tickets, especially when they relate to the infrastructure.

 Track resource usage using monitoring and queuing software.

 Actively participate in Knowledge Management by creating new technical documents.

 Patch system firmware and software as needed.

 Peer assistance is an added trait.

Technical Skills:

 Experience with Cisco Hardware (UCS series, UCS Manager)

 Demonstrated expertise with Hardware administration, ...

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