Job Description

Job Description:

Essential Job Functions

  • Leads and coordinates the maintenance of complex data, LAN and wireless network hardware and systems; investigates and resolves complex network and hardware matters of significance; researches, analyzes, isolates and resolves errors; assesses and evaluates current and future systems.
  • Provides technical support and guidance on network design issues. Provides problem resolution of complex problems to less experienced personnel.
  • Designs appropriate testing routines or scripts; may conduct more complex testing to meet specified requirements.
  • Designs, implements and maintains more complex LAN and WAN systems in accordance with specified requirements.
  • Analyzes network documentation and assists in communicating to management regarding the current operational status of networks.
  • Provides consultation, support and guidance to organizations and clients. May develop and conduct training as needed or appropriate. Participates in discussions regarding project decisions and project direction at the executive level. Manages client expectations and balances the needs of organization and client to ensure satisfaction for all relevant parties. Participates in proposal efforts and sales calls to ensure product meets client specifications.
  • Prepares proposal documentation and information to meet customer requirements.
  • Provides leadership and work guidance to less experienced personnel.

    • Basic Qualifications

  • Bachelor's degree or equivalent combination of education and experience
  • Bachelor's degree in engineering, computer science, management information systems, or related field preferred
  • Five + years of experience with Cisco switch and wireless equipment
  • Experience working with network systems, networking principles and data
  • Experience working with proprietary software and hardware

    • Other Qualifications

  • Good network performance modeling or benchmarking skills
  • Skilled in time, priority and task management
  • Interpersonal skills to interact with customers and team members
  • Good communication skills to interact with team members and support personnel
  • Good leadership skills to guide and mentor the work of less experienced personnel
  • Ability to anticipate problems, resolve ambiguity and take decisive action
  • Ability to work independently and as part of a team
  • Good ability to analyze and solve complex problems using analytical and creative problem-solving skills for design, creation and testing of networks
  • Ability to convey a strong presence, professional image, and deal confidently with complex technical problems
  • Willingness to travel

    • Work Environment

  • Office environment
  • Requires on-call work
  • May require some weekend work

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