City Supervisor

COMPETITION # R

POSITION TYPE PERMANENT, FULL-TIME

The Unit Supervisor assumes a leadership role as part of a team dedicated to strengthening client services and to develop effective staff and work teams in the area of program and service co‑ordination, reporting, operational planning, and community liaison services.

RESPONSIBILITIES

• Oversees the program/case management process within the Unit by providing staff with consultation, direction, and daily monitoring; ensures key deadlines and responsibilities are adhered to.
• Establishes an understanding of community values, strengths, and concerns; and works collaboratively with other community services and collaterals to achieve program and service objectives.
• Contributes to plans for improvement of service delivery for the program and services unit and participates in developing new services or approaches.
• Participates with Human Resources in the recruitment and...