Job Description

ACO, Inc. Civil Drafter Position Description

Civil Drafter POSITION SUMMARY:

The Civil Drafter will provide technical product assistance within ACO and to external customers.

Civil Drafter ESSENTIAL DUTIES AND RESPONSBILITIES:

  • Provides technical support; provides recommendations on product selection, proper installation procedures, makes calculations, customized design drawings and aids when solving on-site problems
  • Collaborates with product competency centers to develop ongoing operational plans, developing an understanding of product line and serves as an expert of niche product in assigned market
  • Works closely with Inside Sales Representatives and Area Sales Managers to ensure customer satisfaction and problem resolution.
  • Elicits customer feedback to help guide future product and service direction
  • Performs field failure analysis and solution evaluation for production product issues
  • Applies techn...

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