Claims Administrator - Home

What you do

To manage Insurance Repair claims and ensure our Builders and Trades meet required claim KPI’s including timelines, cost, customer service and scope accuracy. The key focus of the team is Performance, Relationship between the building/ trade partners and Allianz Partners.

Key Responsibilities include:

Client Accountabilities:

• To ensure the highest standard in all contacts and interactions with the Internal and External stakeholders (written / phone / face to face).
• Handle and resolve complaints in a professional manner whilst striving for a win / win outcome. Outcome to be achieved whilst demonstrating the Allianz People Attributes.
• Provide quality follow through and excellence in service in all dealings with customers and client companies.
• Actively engage in Work Health and Safety activities to ensure our network act in ...