Job Description

Why join us?

DWF are looking to recruit a Claims Assistant to join the Team which offers a fully remote role. This is a great opportunity for anyone wanting to expand their career in legal administration with exposure to internal and external stakeholders working with a supportive and collegiate team.

In this role you will be responsible for the general e-mail inbox and 0800 number, ensuring high levels of service delivery, both internally and externally. To assist Claims Handlers with straight forward tasks and support the management of claims.

Responsibilities
  • To proactively review incoming e-mails and voicemails from a general inbox account considering and taking appropriate actions ensuring compliance with service level agreements
  • To support Claims Handlers with tasks to enable efficient management of their workloads
  • Undertake data input exercises where instructed to assist with the production of accurate management information for the Clie...

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